The Happy Cupcake Compnay - Terms and Conditions
This website is owned and operated by The Happy Cupcake Company
Use of and any orders you place with The Happy Cupcake Company via this web site is subject to you agreeing to our terms and conditions. The completion of an order form and payment for the products shall be deemed conclusive evidence that you agree to be bound by these Terms & Conditions.
These terms and conditions do not affect your statutory rights.
We reserve the right to make changes to these terms and conditions in the future. Any changes will be posted to the website and will take effect immediately.
The material and information contained in this website is not aimed at, or meant to be viewed by, persons other than those in the United Kingdom. Any person who chooses to access this website from other locations is responsible for compliance with applicable local laws.
The website, its contents and any contracts formed as a result of its use shall be governed by and construed in accordance with English law and shall be subject to the exclusive jurisdiction of the English courts.
Placing an Order
When you place an order through The Happy Cupcake Company website, we will send an e-mail to confirm that we have received the order. Orders are not deemed concluded until payment is received in full for all products and any related delivery charges.
Orders placed through the website represent an offer to purchase a product. The offer is accepted (for each product) when we send you an e-mail to confirm that the order has been dispatched. We reserve the right to reject any order for any reason which may include but is not limited to delivery to PO Boxes, hotels or other destinations we consider high risk.
All orders are subject to stock availability. If we are unable to supply any products that you have ordered we will inform you as soon as possible. In the event that an out-of-stock product is part of an order or we are unable to complete the order for any other reason and we cannot contact you within 7 days, we will cancel your entire order and refund you in full.
Postage & Packaging
Our postage and packaging rates may vary from time to time.
The Happy Cupcake Company shall not be liable for delay or failure to deliver products promptly if such failure arises due to force majeure or by reason of any delays occasioned by strikes, riots, lockouts or other labour trouble, war, fire, accident, mechanical failure, non-availability to The Happy Cupcake Company of manufactured stock, parts, or materials; delay or failure of delivery of the products to The Happy Cupcake Company by manufacturers suppliers or other persons; government action, legislation or regulation of any kind; Act of God, or any circumstances whatsoever outside our reasonable control.
Pricing and Descriptions
All prices are inclusive of VAT at the prevailing UK rate where applicable.
We take care to ensure all our products are priced accurately and descriptions representative. In an instance where a product's correct price is higher than the price stated on our site, we will advise you on the error and give you the option to cancel the order. We are under no obligation to provide the product to you at the incorrect (lower) price.
All prices are subject to change without prior notice.
We take care to ensure images, descriptions measurements and any other details associated with our products provides a fair and accurate description. All our images are stock images and you accept that minor variations can occur through the natural production process between the stock image and the item you receive (i.e. shades of colour). All measurements are approximate.
You may cancel an order at any time before it is dispatched to you. Please contact us by phone - 07896 624 014- or by email - info@The Happy Cupcake Company.co.uk - with your order number.
Returns and Refunds
If you want to return a product for any reason, you may do so within 7 days of the date it is delivered to you. Once we have received the returned product, we wil refund you the product price you paid, less any delivery charges. The returned product remains your property until we have received it, we strongly recommend therefore that you use recorded delivery for returns.
In the unlikely event that a product is faulty or it has been damaged during delivery, we will exchange the product or provide you with a full refund. Notification of any defect must be made within 14 days of the product being delivered to you.
Your information will not be shared with any 3rd party other than those required to fulfil your order and in the normal management of our systems and tools. Your information will not be sold or rented.
The copyright in any design, presentation, packaging and/or literature in connection with the products shall remain the property of the owner of that copyright and no right or licence (except as to the use for which the products are supplied) shall be granted hereby whether express or implied
The Happy Cupcake Company makes no warranty in respect of any products or service advertised by The Happy Cupcake Company on this website but which is supplied by a supplier independent to The Happy Cupcake Company.